NH Hotels was founded in Spain and the head quarters are still there. It is a hotel chain that prices its services at a moderate rate. The architecture is modernly designed with a touch and feel of Spanish elegance and contemporariness. The NH hotel has international presence and the three major areas that it operates in are; Europe, Latin America and Africa. Since it started in the European market, its ranking is good in the market at number three amongst the business hotels. It has 338 properties in total as yet, although other projects are under way and it is expected that soon the number of rooms available from NH hotels would increase.
It is a listed company on the stock exchange of Spain and also on the New York Stock Exchange. The NH hotels from time to time launch various specials and packages for every kind of customer, having consideration for age, race and gender. The various packages are as follows; the weekends, the get away, the spring break, celebrate with NH, relaxation with Spa, the advanced bookings, the twenty something, the kinds and the Club 60 plus. The weekends package offers a good deal at any of the NH Hotels in Europe either it be United Kingdom, Germany, Portugal or Marbella. The get away offer a stay package along with a guided tour of a place that is near to the respective NH hotel. It also includes a favorable rate or discounted prices.
The Spring break gives an opportunity to customers to book a stay at any NH hotel and get an exclusive price for a specific number of days stay. To celebrate with NH is an offer mainly for couples to spend time together in a deluxe room with amenities such as champagne and pastries. The hotel offers relaxation sessions with spa treatments and the offer includes stay in a hotel that has spa treatment arrangements and after a session of spa treatments, dinner is served in an eloquent restaurant. The NH Hotels also give opportunity make an advanced booking and save a lot of money on the hotel and amenity charges such 10% discount on advance booking of 14 days, 15% discount if booking is made 5 days earlier and these discounts vary across the several hotels under NH hotels.
The twentieth something is an offer for friends and people aged between 18 and 35. The offer allows them to book a room for just 60 Euros and a breakfast for another 7 Euros. An offer for the older people is the 60 plus Club that has an offer for 60, 70 and 80 Euros and the customers can enter their suitable price, enter the destination, enter the hotel and make a booking for it. The customers would be able to enjoy all kinds of services from any of the NH Hotels and the flexible cancellation policy allows the convenience at customer’s end to cancel if the program is not settled.
Kids also have a stake in the NH Hotels through offers such as visit to Warner Park while having a stay at NH Hotel. Moreover, a stay at NH Hotel along with a visit to center of arts and Sciences is also an offer that is attractive to the customers. Another offer includes a visit to the zoo of a place where NH Hotel is located, visit to Fun Park and a thermal pool for kids to have fun in a cozy temperature and atmosphere.
Reservations at NH Hotels are through channels in real times or through electronic mails. The customer is asked to enter a city of interest, a hotel of interest or a point of interest and the search engine finds a room for the customer. By e-mail, a customer can send a mail consisting preferences of the customer and within 24 hour, the mail is responded. In case, the customer has to change something in the reservation, he will enter booking number, e-mail and check in date.
