Fairmont Hotels and Resorts is a luxury provider in the hospitality industry. It is based in Toronto – Ontario and it also has presence in other 14 countries including the United States and other countries in the Americas. Moreover, it is present in Middle Eastern countries, some of the European countries as well as Asian countries such as Singapore. The Fairmont hotels and Resorts are structured in a deluxe manner where the visitors instantly see a historic attachment of hotels. Every hotel is designed as if a castle or a fort.
The Fairmont Hotels were founded in 1907 in San Francisco however; it was later on acquired in 1945. Fairmont hotels were only seven in number when these were merged with Canadian Pacific Hotels & Resorts. Since then, the hotel has seen tremendous growth in its number and expansion that ranged from one corner of the world to other. Fairmont Hotels in 2006 was acquired by Kingdom Hotels and since has been its subsidiary. Fairmont Hotels was sold at $3.9 billion after a war of bidding.
In British Columbia, Fairmont Hotels has 6 Hotels and Resorts. In Alberta, it has Five. In Manitoba and Ontario, it has 1 and 2 hotels, respectively. Similarly, in Quebec and Atlantic, it has 5 and 2 hotels, respectively. These were the total number of hotels in Canada. However, as mentioned earlier, it has presence in other countries as well; therefore it is prudent to mention their number as well. Fairmont Hotels in United States are altogether 32 Hotels in various parts of United States.
Fairmont Hotels is a name of exceptionally good service, remarkable good place to stay and world class experience. The Hotel is also been rewarded an honor in the top 100 Canada’s best employer and this award has been gained since consecutive six years. Fairmont Hotels have an ability to be well-acquainted with the societies and communities where it operates and has the ability to attract more and more customers with its profound structure and highly appreciative nature.
Whether it’s summer or winters, Fairmont hotels provide the customers all kinds of solutions such as pool and other support services, which make the stay of the customer not only good but memorable. The Fairmont Hotels provides customers with in-room services such as high speed access of Internet and the hotel has collaboration with Cisco to ensure credibility and reliability of the network. Moreover, the hotel provides a technology assistance program on 24/7 basis which facilitates the customer in the time of need. For the business men away from their offices or on a business trip, the hotel has a business centre where all the required amenities are available such as secretaries, photocopying service and lunges. In addition to that, printers are also provided in rooms on customers’ requirement. Fax facilities are available and express check out is available which enable the customer to out of the hotel in no time. Then, desks and related stationery is also provided on complimentary basis in the room.
Fairmont Hotels, in rooms also provide telephones both with cable and cordless with speaker phone abilities and coffee and tea makers with complimentary coffee and tea. Moving on, it has bathroom accessories for the customers, ironing facilities and health club facilities. Which customer would want to move out of the hotel when such kind of services is being provided? Fairmont Hotels also takes pride in surprising its customers with corporate rewards and gift certificates.
Fairmont Hotels is committed to its customers in every manner and takes care of the needs. Keeping in view, the multi-located presence of the hotel, it takes pride in providing what the customers want, no matter where they are from. Fairmont Hotels delight the customers by providing a peaceful place to live while being away from work and home. It also holds value in terms of it having connections with the royalty in the old times. It has different experience packages for its customers each with its own significance and value such as celebration and culture.
